Rules and regulations

How to place an order

Working day means Saturday to Thursday of every week, excluding public holidays in Iran, and all orders placed during working days and the first day after the holiday are processed. The website of Artin Sanat Asia Cooperative and Trading Company allows its customers to place orders 24 hours a day, 7 days a week.

In the event of a problem in the final processing of the shopping cart, such as running out of stock or customer cancellation, the amount paid will be credited to the customer’s account within 48 to 72 working hours.

All orders registered on the website of Artin Sanat Asia Cooperative and Trading Company are placed in the processing queue by sending the order code via SMS and displaying the proforma invoice in the customer club. The website of Artin Sanat Asia Cooperative and Trading Company always takes utmost care and effort in sending and delivering all registered orders. Despite this, if the stock of a product on the Artin Sanat Asia Cooperative and Trading Company website ends, even after the customer has placed an order, the right to cancel the order or refund the order amount for the Artin Sanat Cooperative and Trading Company website Asia is reserved, or the customer can substitute another product instead of the finished product.

In the event of any error regarding the price and Toman value of the goods available on the website of Artin Sanat Asia Cooperative and Trading Company, the right to cancel the order and purchase made by the customer is reserved for the website of Artin Sanat Asia Cooperative and Trading Company. Artin Sanat Asia Cooperative and Trading Company will deposit and return the received funds to the account declared by the customer as soon as possible, and the customer, by entering the website of Artin Sanat Asia Cooperative and Trading Company, accepts that he is aware of this and will not have any claims in this regard.

How to send

In this section, you will learn how to submit on the website of Artin Sanat Asia Cooperative and Trading Company.

All the products of Artin Sanat Asia Cooperative and Trading Company are delivered free of charge to your door throughout the country for purchases above two million tomans, and for orders below this amount, the shipping fee for the whole country is seventy thousand tomans.

The delivery time of products is usually 3 working days.

Support and services

The support and services of Artin Sanat Asia Cooperative and Trading Company include the following.

When you use the services and services of the Artin Sanat Asia Cooperative and Trading Company website, register or purchase your online order, or send an email to the Artin Sanat Asia Cooperative and Trading Company website, these communications It is done electronically and if your request is in compliance with all the principles and procedures, you agree that the website of Artin Sanat Asia Cooperative and Trading Company electronically (via e-mail, SMS service and other electronic services) to respond to your request. Also, the email address and phone numbers that the customer registers in his profile are the only official email addresses and phone numbers approved by the customer, and all the company’s correspondence and responses are made through them.

Note that 09155338479 is the only number through which Artin Sanat Asia Cooperative and Trading Company website sends SMS to its users and customers. Also, this number is the text messaging system that informs users about the status of order processing or events, services and special services of the Artin Sanat Asia Cooperative and Trading Company website, and it is clear that it is not possible to receive your messages through it. Therefore, sending any text message under the title of Artin Sanat Asia Cooperative and Trading Company website to any other number is a violation and abuse of the name of Artin Sanat Asia Cooperative and Trading Company website, and if you receive such a text message, please call it for legal follow-up. 09155338479 inform.

Rules and regulations

Dear user, please carefully consider the following items in order to optimally use the services and applications of Artin Sanat Asia Cooperative and Trading Company website.

Login of users to the website of Artin Sanat Asia Cooperative and Trading Company when using personal profiles, incentive plans, visual media videos of the Artin Sanat Asia Cooperative and Trading Company website and other services provided by the Artin Sanat Asia Cooperative and Trading Company website to It means to be aware and accept the terms and rules as well as how to use the services and services of Artin Sanat Asia Cooperative and Trading Company website. Note that placing an order at any time means that the user fully accepts all the terms and conditions of Artin Sanat Asia Cooperative and Trading Company website. It should be noted that the conditions and rules listed are considered to replace all previous agreements.

Please note that all the principles and procedures of the Artin Sanat Asia Cooperative and Trading Company website are in accordance with the laws of the Islamic Republic of Iran, the Electronic Commerce Law and the Consumer Rights Protection Law, and subsequently the user is also obliged to comply with the laws related to the user. If there are changes in the rules, procedures and services of Artin Sanat Asia Cooperative and Trading Company website in the future, they will be published and updated on this page and you agree that your continued use of the site It means accepting any change.

A customer or user is a person who registers an order or uses any Saharkhaiz website services with her user information entered in the registration form.
Also, since this website is a website with the ability to sell online, according to the e-commerce law, a customer or consumer is any person who buys goods or services for purposes other than business or professional occupation.

When you use the services and services of the Artin Sanat Asia Cooperative and Trading Company website, register or purchase your online order, or send an email to the Artin Sanat Asia Cooperative and Trading Company website, these communications It is done electronically and if your request is in compliance with all the principles and procedures, you agree that the website of Artin Sanat Asia Cooperative and Trading Company electronically (via e-mail, SMS service and other electronic services) to respond to your request. Also, the email address and phone numbers that the customer registers in their profile are the only official and approved email addresses and phone numbers of the customer, and all the company’s correspondence and responses are made through them.

In order to inform about events, services and special services or promotions, it is possible for the website of Artin Sanat Asia Cooperative and Trading Company to send email or SMS to the members of the website. If users do not want to receive such emails and SMS, they can cancel the subscription to receive Artin Sanat Asia Cooperative and Trading Company website newsletter in their profile.

The website of Artin Sanat Asia Cooperative and Trading Company respects and protects the private information of the people who use the site’s services.

All materials available through any of the services of the Artin Sanat Asia Cooperative and Trading Company website, such as text, graphics, logos, button icons, images, videos, downloadable and copyable items, data and all content produced by the Cooperative Company website. and Artin Sanat Asia Trading is part of the property of the Artin Sanat Asia Cooperative and Trading Company website, and the right to use and publish all existing and available content is the exclusive property of the Artin Sanat Asia Cooperative and Trading Company website, and any use without obtaining written permission, Artin Sanat Asia Cooperative and Trading Company reserves the right to prosecute. In addition, the scripts, and service names that can be provided through any of the services created by the Artin Sanat Asia Cooperative and Trading Company website and the registered trademarks are also owned by the Artin Sanat Asia Cooperative and Trading Company website, and any use with Commercial purposes are prosecuted. Users are authorized to operate and use the list of products, technical specifications, prices and any derivative use of Artin Sanat Asia Cooperative and Trading Company website or any of the services or content, download or copy information for commercial purposes. , any use of data mining, robots, or similar methods such as data collection and extraction tools are not, and all these rights are expressly reserved for Artin Sanat Asia Cooperative and Trading Company website. In case of using any of the services of the Artin Sanat Asia Cooperative and Trading Company website, users are responsible for maintaining the confidentiality of their account and password, and all the activities that are carried out under the user account or password are the responsibility of the users. .

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